Tuesday 17 May 2022
| 10.00 - 10.30 | Registration & refreshments |
| 10.30 - 10.50 | Shaping the future together Peter Blanc, CII President Sarah Lord, PFS President |
| 10.50 - 11.10 | The Professional Map Framework – developing our future profession Ian Simons, Customer Director, CII Vanessa Riboloni, Insight Manager, CII |
| 11.10 - 12.20 | Rebuilding for the future – membership, exams, qualifications, and professional standards Mark Hutchinson, Membership Director, CII Gill White, Chief Customer Officer, CII Melissa Collett, Professional Standards Director, CII Followed by Q&A Hosted by Jonathan Clark, Interim CEO, CII |
| 12.20 - 12.30 | Transition to breakout Refreshments in breakout rooms |
| 12.30 - 13.30 | Ambassadors in Action – breakout session 1 LI councils & PFS committees meet in small groups to discuss their thoughts on the morning presentations and how local institutes and PFS committees can support the various activities outlined across the morning sessions. |
| 13.30 - 14.30 | Lunch break – including ‘Networking Surgeries’ Want to know more various aspects of the CII / PFS – then visit one of our round tables over lunch for an informal chat. Jonathan Clark, Interim CEO, CII Sarah Lord, PFS President Peter Blanc, CII President John Bissell, Chief Operating Officer, CII Mark Hutchinson, Membership Director, CII Gill White, Chief Customer Officer, CII Melissa Collett, Professional Standards Director, CII Martin Rouse, Business Development and Marketing Director, CII Manuel Thompson-Oloko, Early Careers Manager, CII Carlos Thibaut, SMP Board Member Liz Syms, SMP Board Member |
| 14.30 - 16.00 | Ambassadors in Action – breakout session 2 LI councils & PFS committees meet in small groups to discuss and share information on the following:
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| 18.00 -22.00 | Evening drinks reception including annual volunteer awards recognising and celebrating success Dirty Martini, Birmingham Jonathan Clark, Interim CEO, CII David Ross, Vice President / Chair of Awards Panel Canapés and bowl food will be served throughout the evening |